DIVINE INFO | Divine Fence

DIVINE INFORMATION

When will my fence install be scheduled?

As you read this, Divine is likely working on prepping your material for install! Keep in mind, we are installing a number of projects each week and doing our best to meet the early end of your time frame. All time frames/ETA’s given per your contract are estimated and subject to change, however updates will be provided throughout the process.

Installs can take a number of days due to weather, material delays, and other conditions unforeseen by Divine Fence. Discounts will not be allotted for altered/extended deadlines. Installs are scheduled one day out. Each scheduled install is contingent on the installs completed the day before, thus only a one day notice can be given.

For additional updates on your install please text our update line: 702-730-8503

What is DIVINE'S repair process?

Divine provides a 1 year limited warranty on all workmanship/labor. This warranty applies to all installs completed by Divine Fence.

Our limited warranty does not include weather/nature related damages or powder coating. Having any outside company or repair/handyman alter or operate on Divine Fence’s installation voids the warranty entirely and the install will not be eligible for repair by Divine Fence without additional charge.

To initiate a repair on your recent install, please fill out the below repair form:

Repair Form

Frequently Asked Questions

How will Divine keep me updated and relay important information to me?

Upon engaging with Divine Fence, you agree to communicating via text, email, and phone per preference for any and all updates regarding estimates, projects, and repairs.

What will happen to my landscape? Is there any prep I have to do before install?

Landscape, underground pipes, sprinklers, electrical wires, cable, etc. are all the responsibility of the client. Including any & all debris prohibiting a safe work area & any unseen “thing” behind walls/stucco. Once the install is in progress Divine will do our best to place landscape back as it was, if there is an excessive amount of dirt, removal will be necessary. Overgrowth must be cleared at least 2’ on either side of the installation line. Any
trees or plants near the install line for the new fence must be cleared to a distance of 2’ of either side of the install line and cleared to a height of 6’. Unfortunately, we cannot remove tree stumps or roots.

How do I know where I can place my fencing/gates?

If you are unsure of your property lines, you should reach out to get your property lines marked. Make sure to take precautions to ensure that new fencing/gates is not encroaching onto neighboring properties and is in accordance with local building codes for setback requirements. All property lines should be properly located prior to installation.

What is the color process for iron products?

All of our iron products are powder coated locally. Powder coating covers the material with an epoxy powder, which is then heated to fuse into a protective layer. Though powder coating is the best option for iron color longevity, it is not 100% rust proof. We recommend purchasing a small amount of touch up paint for exposed/scratched areas and drying your fence after any water touches the product.

Do I need a permit for my fence/gate?

Permits for fencing are determined by jurisdiction. If installation requires a permit, Divine will factor the cost into the overall price and pull the permit accordingly. If permit is needed post contract signing, then it will be added as authorized change order.

I have an HOA, do I need to provide proof of their approval?

Yes, HOA approval of any kind is required for your properties fencing. You are required to obtain this prior to any fabrication or material ordering. Once this approval has been secured it should be sent to our office. Upon receipt, your project will move forward and the time frame will begin the day we receive the approval.

What is the warranty on my vinyl fence product?

Each vinyl fence purchased from DIVINE is in partnership with our supplier NVP. All vinyl products, as they are manufactured to withstand the elements, include an industry-leading limited lifetime warranty. Find the full warranty information & product registration here: Vinyl Warranty

How do I maintain my vinyl fence?

Vinyl fencing is super easy to clean! Just spray off dirt/dust with a mixture of mild detergent and water. Difficult stains can be treated with cleaning agents advertised to work with PVC materials and by following the manufacturer's recommendations for these products.

Want to become part of the DIVINE team?

Thank you for your interest in a Divine Career! We are a Fencing and Fabrication company local to Las Vegas + Henderson, NV that has been in business over 10 years. We strive to hire positive, driven, and diligent team members.

Team Members at Divine work together to create an inviting and productive atmosphere. We believe in equal opportunity and promote a diverse, innovative work environment. Our team is the heart of Divine, from which all that we do flows!

We have 4 departments:

Installation, Fabrication, Sales, and Administration.

If you think Divine could be a fit for you, we'd love for you to submit an application with the link below!

Work with Divine!